Return Policy
Returns
If you would like to refund or exchange an item, please return within 14 days of delivery. You must email us within 7 days of receiving the goods to qualify for a refund. Unless an item is faulty the cost of returning the goods is the customer’s responsibility. Goods must be returned unused, undamaged and in original packaging then we can issue a full refund.
To return a product please send to:
We Love Eco Ltd c/o Darcica Logistics
Unit 9 Launton Business Centre, Murdock Road, Bicester Oxon. OX26 4PP
Unless your item is faulty you will be responsible for paying for your own shipping costs for returning your item.
About Darcica Logistics,
An award-winning company, offers sustainable and cost-effective solutions for efficient delivery and fulfilment services throughout Oxfordshire and beyond.
They are one of the first in the UK to achieve ‘Mission Zero’ accreditation (equivalent to FORS Silver) including the Sustainability Module, aligned to the UN’s 17 Sustainable Development Goals.
Darcica’s Sustainable Action Plan includes evaluating environmental, social, governance, and economic impacts of its operations, identifying improvements, implementing change, and measuring success. Furthermore, we also provide CO2 saving reports to demonstrate the positive environmental impact of your business operations.